FREQUENTLY ASKED QUESTIONS
- How far in advance should we book?
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It is recommended to book your photo booth as far in advance as possible. Most of our corporate events are booked at least 6-8 weeks in advance. Our services are first come first serve basis. A signed contract and deposit of 50% is required to hold your desired event date.
- Is there an attendant at the event?
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Yes, our photo booth comes with an attendant to ensure the equipment functions properly, troubleshoot issues if they arise, and make sure your guests have a great time!
- How early do you come for setup?
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We provide a window of 1 hour for our attendant to arrive to allow plenty of setup time for your event. After the event, attendant will have the photo booth taken down and removed within 30 minutes.
- I'm ready to book a Say Cheez photo booth - What do I do now?
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Contact us with details of your event, including the date, location, time and any other important event info you'd like us to know. We require a minimum 50% deposit upon booking, and the other 50% three days before your event date.
- Can we add more time if our event runs longer than our contract states?
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If we have open availability for that specific day yes, we are able to stay additional hours at an additional cost.
- How do our guests receive their digital photos?
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Photos are instantly sent via sms or email to your guests cell phone. On the very next day of an event, our team sends out an email with all of the content from the event as a zip file where you can easily download and save it to your phone or desktop.
- How much space is required for the photo booth setup?
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We typically integrate an 8’ x 8’ backdrop for Photobooth and suggest a floor area of the same size.
- Do you require power?
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Yes, a power source needs to be accessible (110V, 20 Amps, and a 3-pronged outlet). We will provide extension cords as needed.
- What if I need to cancel of change my event date?
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If you need to change your date there is no charge as long as it is done with at least two weeks notice, providing we have the new date available. However, if the new date is not available or you need to cancel your order entirely, any money paid as a deposit cannot be returned.
- Is there a travel fee?
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We love to travel! We charge an additional travel fee for all locations outside of a 25 mile radius from our New Jersey office.
- How many props do you bring? Can I bring my own props?
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We have hundreds of props for you to choose from for your event for your guests to take silly pictures and videos with. You always have the option to supply your own props.
- Are you insured? Can you provide our venue proof of insurance?
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Yes, we are fully insured and can provide proof of insurance to any venue upon request.
- What social media platforms can I upload and share to?
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You can upload pictures and videos to any of your social media platforms. You can also email or text all of your pictures and videos to yourself so you can conveniently post from your phone!
- What's included with our photo booth rental?
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Our photo booth come with an attendant, the photo booth itself, up to 40 unique props, a custom photo strip design, and 1 custom background. We also have additional options and services for additional costs that can be discussed prior to booking and will be outlined in your contract.